Winnipeg (East)

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Frequently Asked Questions

Activate Winnipeg (East)

What Is Activate®?

How Many Players Can I Bring?

Do I Have To Book In Advance?

What Is The Age Requirement To Play?

Can I Play If I Have A Pre Existing Condition?

What Should I Wear?

Do I Need To Book For A Specific Room?

Do You Have A Lost And Found?

Can I Bring My Own Outside Food And Beverage?

How Do I Book?

Do You Sell Gift Cards?

Do You Have A Group Package?

What Is Your Cancellation Policy?

Does Activate Provide Support For The Fundraising Needs Of Local Organizations?

Why Did Activate Change To The Next Level Rewards Program?

How Does Next Level Rewards Differ From The Old Program?

Where Are All My Stars?

Where Do The Points Go That I Earned?

What Happens To My Rank?

What Rewards Or Benefits Can I Earn?

Are There Different Tiers Or Levels In Next Level Rewards?

What Are Coins?

How Do I Earn Coins?

How Do I Spend My Coins?

What Are Ranks? How Do I Rank Up?

Can I Check My Coins And Rank On The Website?

How Do I Get More Coins?

What If I Forgot To Collect My Rank Up Bonus?

I Lost My Old Reward Item, Can I Get A New One?

Are You Introducing Any New Rewards?

What If I Go To A Different Activate?

Do Your Coins And Point Expire?

There Seems To Be An Issue With My Player Account (Coins, Points, Rewards, Or Other). Who Can I Contact?

Can I Transfer My Points To Someone Else?

Are There Any Restrictions On What I Can Redeem Awards For?

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